In the Raven app: open Settings → Delete Account for step-by-step instructions and a shortcut to email your request.
How to request account deletion
- Send an email to contact@upliftailabs.com from the same email address used for your Raven account.
- Use the subject line Raven account deletion request.
- Include your Raven account email (and display name, if you remember it) so we can verify the request.
What we delete
When we process a verified request, we delete or de-identify cloud data associated with your account, including:
- Your Raven account credentials and profile (name, email, user ID)
- Skills you published to our cloud (packages stored for the skill catalog)
- Other cloud records tied to your account that are not required for legal or security retention
What may remain on your device
Local data on your phone, tablet, or computer (for example skill drafts, recorded trajectories, downloaded on-device AI models, or camera settings) is not removed by a cloud deletion request. To clear local data, uninstall the Raven app or clear the app’s storage in your device settings.
Timeline
We aim to confirm receipt of your request within a few business days and complete deletion within 30 days of verifying your identity, unless a longer period is required by law or to resolve outstanding security issues.
Camp, school, or organization accounts
If your Raven access was provided by a camp, school, or learning center, contact that organization as well. They may manage shared devices or group accounts on your behalf.
Privacy Policy
For full details on how we collect and use data, see our Privacy Policy.
Contact
Service Wave LLC
Doing business as Uplift AI Labs / Raven
Email:
contact@upliftailabs.com